Configuring personal auto motor vehicle records

When you click Retrieve MVR on the Drivers screen of a personal auto policy transaction, PolicyCenter checks to see if an MVR report already exists and is not stale. The MVR must match the account search criteria. If an MVR is found, it is retrieved. Otherwise, a new MVR is ordered. For more information about account search criteria, see Motor vehicle record object model in personal auto.

The MVR report contains the driving record for a specified number of years from the current date.

The jurisdiction and underwriting company determine the values that PolicyCenter uses for determining whether a report is stale and how many years of driving history the report contains.