Document production with Smart Communications for PolicyCenter

Smart Communications for PolicyCenter integrates with SmartCOMM and enables you to create and edit documents in the PolicyCenter user interface and in bulk using SmartCOMM templates. In the base configuration, the integration produces documents in PDF format. Through configuration, you can add support for other channels such as HTML and email. This integration requires that you have Smart Communications SmartCOMM product. The integration does not include any SmartCOMM templates. You must create and configure templates to work with the integration. The integration uses a subset of SmartCOMM features.

Important: Smart Communications requires additional licensing. To determine whether your license agreement includes Smart Communications, contact your Guidewire sales representative.

The integration uses SmartCOMM for the following functionality:

Document production: SmartCOMM provides template design and the ability to create documents using SmartCOMM templates. In the base configuration, the integration produces documents in PDF format. Through configuration, you can add support for other channels such as HTML and email.
Asynchronous bulk document production: Asynchronous bulk document production in Smart Communications for PolicyCenter uses batch processing in PolicyCenter to create documents in bulk. The SmartCOMM Appliance creates the documents and generates PDF files. PolicyCenter and SmartCOMM use a shared NFS folder to exchange data and documents.
Synchronous document production: Create on-demand documents from the PolicyCenter user interface automatically or at the user’s request. For example, when you select Quote > Print Quote, PolicyCenter automatically creates the policy document. When the user selects a SmartCOMM template from New Document on the Documents screen of a policy transaction, PolicyCenter creates a document using the selected template.
SmartCOMM browser-based draft editor: The integration uses the SmartCOMM browser-based draft editor to display and edit documents in PolicyCenter on the Draft Editor panel.