Claim system integration

The base configuration of PolicyCenter enables you to configure a completely functional integration with Guidewire ClaimCenter. You can also integrate PolicyCenter with the claim system of your choice.

You can configure PolicyCenter to retrieve claims from a claim system. The base configuration provides a completely functional plugin implementation class that supports integration with ClaimCenter.

The integration provides the following features:

• You can view claims on a policy or an account. The integration retrieves claims from the claim system and displays a summary.
• For all policy transactions, you can view claims on a policy.
• If you enable the ClaimCenter integration, the PolicyCenter user interface contains links that allow you to view claims in ClaimCenter.
• During renewal processing, underwriting automatically evaluate claim loss history during the renewal evaluation.

The following illustration shows the integration between PolicyCenter and a claim system at a high level.

The parts of the integration that originate in ClaimCenter are:

• ClaimCenter pulls policy snapshot.

  In the base configuration, if you are integrated with ClaimCenter 8.0 (or later), the snapshot includes the service tier on the PolicyCenter account. The service tier is propagated to the service tier on the ClaimCenter policy.

• ClaimCenter sends large loss notification

See also

• Configure PolicyCenter to retrieve claim information
• Claim and policy integration
• Service tier in accounts
• Retrieving a policy
• Configure PolicyCenter to retrieve claim information
• Claim and policy integration