Attaching documents to objects in Smart Communications for PolicyCenter

In Smart Communications for PolicyCenter, the integration attaches documents to PolicyCenter objects. In the PolicyCenter base configuration, you can attach documents to the following objects:
  • Account
  • Policy
  • Job – Referred to as policy transaction in the user interface
  • Contingency

Documents created in activities

Although activities do not contain documents, on the Activity Detail tab, you can select Create Document From Template. The Activity entity does not have a Documents array. Documents that you create on an activity are associated with the entity with which the activity is associated. The following table shows which entity contains the document associated with the activity:
Add document to activity in Entity associated with document
Submission policy transaction Policy
Account Account
Other policy transactions Job
Contingency Policy which contains the contingency