Network flows in Smart Communications for PolicyCenter

With Smart Communications for PolicyCenter, PolicyCenter interacts with the following external systems:
SmartCOMM Appliance
A virtual machine for bulk production and interactive on-demand document creation that is installed in the same local or virtual network as the PolicyCenter servers. The appliance contains its own operating system, application, and server. Also referred to as SC Appliance.
SmartCOMM Cloud
Provides communication through HTTPS with SmartCOMM.
Shared folder
PolicyCenter and SC Appliance exchange files through a temporary data store accessible through NFS.

The following illustration shows the network flow:



Smart Communications for PolicyCenter provides the ability to produce documents from SmartCOMM templates asynchronously at the user’s request or in bulk using batch processing. In the base configuration, the flow for both types of document generation is as follows:

  1. For every document that is created, PolicyCenter writes XML through NFS to the shared folder. The XML is in Guidewire XML format and consists of the document contents and other information.
  2. PolicyCenter sends a message through HTTP alerting SmartCOMM that new documents are waiting to be processed.
  3. SmartCOMM connects to the bulk appliance which processes the documents and generates PDF files.
  4. SmartCOMM writes the PDF files through NFS to the shared folder.