Reinstatements in the billing system integration

When the insurer receives payment after canceling a policy, the insurer may choose to reinstate the policy. The insurer’s choice is usually an underwriting decision, and a user processes the reinstatement manually in PolicyCenter. PolicyCenter sends billing information to the billing system, which applies the payment to the reinstatement charges.

Some insurers, particularly those that offer high-volume personal lines policies, may want to automate the handling of these late payments. You can customize the integration to support automated reinstatements.