Final audits in the billing system integration

Auditors do not complete final audits until some time after the policy expiration date. Audits require special handling by the billing system.

Under normal circumstances, a billing system closes the policy period when there are no outstanding charges, no outstanding balance, the expiration date has passed, and all premium is earned. Basically, closing the period means that the billing system is not expecting any more activity on that period.

For policies that require a final audit PolicyCenter tells the billing system to hold the period open pending final audit.

When the auditor completes an audit, PolicyCenter sends a message to the billing system that contains incremental premium charges resulting from the audit.

See also

• Billing implications of audits

Reversing and revising an audit

An auditor can reverse or revise an audit.

If an auditor revises an audit, PolicyCenter sends the additional charges to the billing system.

If an auditor reverses an audit, PolicyCenter tells the billing system that there was an audit reversal and sends the offsetting charges to the billing system. The billing system must change the policy period so that it can accept a new audit. PolicyCenter also tells the billing system to keep the period open in expectation of a new audit.