BillingCenter role in managing client data

BillingCenter can receive client data from PolicyCenter when PolicyCenter sends billing information to BillingCenter. BillingCenter also can receive client data updates from ContactManager when the information for a client stored in ContactManager changes. For example, a client might notify a PolicyCenter customer service representative that their address has changed. The customer service representative updates the client’s address, and PolicyCenter sends the change to ContactManager, which subsequently sends the change to BillingCenter.

Additionally, BillingCenter can send changes in client data to ContactManager. For example, a customer contacts a billing clerk to report a change of address.