Contact tags
Contact tags enable you to classify contacts without having to add new subtypes. Every contact stored by ContactManager must have at least one tag. The three contact tag types provided in the base configuration are:
- Client
- A policy or account contact in PolicyCenter. For example, the holder of an account, the primary named insured on a policy, or a driver of a vehicle insured by a policy.
- Vendor
- ClaimCenter vendor providing services that help resolve claim losses. For example, a body shop, assessor, attorney, or physical therapy clinic.
- Claim Party
- A party to a claim in ClaimCenter, such as the insured or a claimant.
These tags are used to ensure that a contact is either a vendor, and therefore of interest only to ClaimCenter, or a client, of interest to PolicyCenter. A client can also be of interest to ClaimCenter and BillingCenter. Additionally, the Claim Party tag indicates that a contact has been added as a party to a claim. You can add additional tags and change how the applications use them.
Important: Do not remove or edit the three contact tag types provided in the base
configuration in the
ContactTagType typelist. Any changes to these
three tag types can cause your contact system integration to stop working. You can add
new contact tag types to the base typelist in Guidewire Studio™. Have a good reason for doing so. If the new additions are not related to identifying
contacts for searches, consider adding a separate array of identifiers rather than
extending this typelist.