Linking and synchronizing contacts

You can set up links for contacts and synchronize contact information between Guidewire core applications and the Guidewire ContactManager™ contact management system. You must be managing contacts in an environment where ContactManager is integrated with your Guidewire core applications.

Note: This topic covers synchronizing contact data between a Guidewire core application and ContactManager, which is more complex and configurable in ClaimCenter than it is in PolicyCenter or BillingCenter. From the point of view of the core application, this type of synchronization is external contact synchronization. PolicyCenter also defines behavior for synchronizing contact data internally between accounts and policies. That type of synchronization is distinct from external contact synchronization.