Integrating ContactManager with Guidewire core applications

You can integrate ContactManager with the Guidewire core applications ClaimCenter, PolicyCenter, and BillingCenter. The Guidewire core applications communicate with ContactManager through SOAP APIs. The applications work with ContactManager through its published web service ABContactAPI.

Each Guidewire core application defines a plugin interface for invoking the integration layer to communicate with an external contact management system. In each application, there is a plugin class implementation of this interface—a class that implements this interface—that communicates with ContactManager. The plugin interface and the plugin class implementation are different for each Guidewire core application.

You configure the integration between ContactManager and the Guidewire core applications in Guidewire Studio™.

See also

• Overview of ContactManager plugins