Payment Schedule on Payment screen

Under the Payment Schedule heading on the Payment screen, you can select an installment or reporting plan and override invoicing. The installment or reporting plans are retrieved from the billing system.

The Payment Schedule lists payment plans which specify numbers of payments and a down payment percentage. Each Payment Plan is retrieved from a billing system. If you are integrated with the StandAloneBillingSystemPlugin, the plugin returns a list of sample payment plans. If you are integrated with BillingCenter, the plugin returns a list of valid payment plans for the selected list bill payer. The integration retrieves payment plans from BillingCenter.

Note: If you change the language while viewing the Payment screen, the language is not updated for Payment Plan items. To refresh the language, navigate away from and back to this screen.

Payment Schedule popup

For the selected Payment Plan, click the image in the Schedule column to open a Payment Schedule popup with payment amounts and due dates generated by the billing system. The Charges for column displays charges for the current policy transaction. Click Expand All to view details.

Show all charges on invoices enables you to see a comprehensive view of the customer's invoices. This button appears if the current policy will share invoices with other policies after binding. Select this to view additional columns. The Other Policies on Invoice column includes charges for other policies that will be on the same invoice. The Total on Invoice amounts is the total amount for all policies on the invoice. For policy changes, the Current Charges for this Policy column displays charges for the policy prior to this policy change. Charges for this Change displays charges for this policy change.

If the billing level is account, the Other Policies on Invoice column includes charges for other policies that will be on the same invoice. The Total on Invoice amounts is the total amount for all policies on the invoice. For policy changes, the Current Charges for this Policy column displays charges for the policy prior to this policy change. Charges for this Change displays charges for this policy change.

If the billing method is agency bill, then for each payment, the Due Date is calculated using the selected payment plan. The due date is not calculated using the agency bill plan.

Invoicing Overrides

You can override invoicing if the billing level is on the policy. If the billing level is on the account, this field does not appear. The Invoicing Overrides label is appended with the name of selected payment plan. The fields vary depending upon the payment plan. Select Invoicing Overrides to display invoicing fields:

Fix Invoices by: Bill Date specifies that invoices are sent on the specified Day of Month. Due Date specifies that the invoice is due on the specified Day of Month. In the integration with BillingCenter, the due date or invoice send date are calculated using the lead time on the billing plan in BillingCenter.
Day of Month: If Monthly or Twice per Month is selected, the day of the month to send invoices or the due date.
Second Day of Month: If Twice per Month is selected, the second day of the month to send invoices or the due date.
First Payment Date: If Every Other Week is selected, the day of the month to send the first payment.
Description: Optional field to describe the override.
Pay Using: Select or add a payment method.
Click the Add button to set up a new payment method in a payment system. In the default configuration, PolicyCenter displays a Demo Payment System screen to enter payment information for a credit card or ACH/EFT. If you integrate with a payment system, clicking the Add button could take the user to a similar screen presented by the payment system. After entering the data, the user is returned to PolicyCenter.

These invoicing overrides appear in the Invoicing summary at the top of the Payment screen.