Contacts in PolicyCenter and billing system

In PolicyCenter, each account must have one contact who is the account holder. Each account can have any number of billing and accounting contacts. Each policy period can have one billing contact. PolicyCenter sends all account holder and billing contacts to the billing system.

If you are integrated with BillingCenter, the account holder is the default primary payer in BillingCenter.

In the default integration, PolicyCenter propagates contacts to the billing system. This propagation occurs when you create new or update existing contacts in PolicyCenter. The integration sends the fields that are of interest to the billing system.