ContactManager and core application integration features

ContactManager is designed to be the system of record for contact information across the InsuranceSuite applications. The following table compares the two types of contact data that ContactManager supports.

Type of contacts

Example contacts

Affects products

License

Customers

customers and related contacts

ClaimCenter

PolicyCenter

BillingCenter

Requires the Client Data Management add-on module. See Client Data Management.

Vendors

car repair shops, banks, hospitals, and lawyers

ClaimCenter

Vendor data management is included in the ClaimCenter license. See Vendor Data Management.

The information on interactions between ContactManager and core applications is in the Guidewire Contact Management Guide. This guide covers both integration with ContactManager and various aspects of configuring core application interactions with ContactManager.

See also