PolicyCenter and ClaimCenter integration features

In the ClaimCenter application, a user can search for a policy and specify a loss date. ClaimCenter sends the search request to PolicyCenter, which returns the requested data.

See also

• “Searching for candidate policies” in the ClaimCenter Application Guide, which is in the separate ClaimCenter documentation set

ClaimCenter saves a claim with a policy snapshot, a copy of the policy that includes policy subobjects. ClaimCenter users can examine a policy snapshot to verify coverage information in real time.

If needed later, a ClaimCenter user can refresh the policy from PolicyCenter to reflect changes to the policy as of that loss date. Alternatively, if the claim loss date changes, ClaimCenter retrieves a different policy snapshot. The ClaimCenter policy refresh feature is highly configurable.

See also

• “Policy refresh overview” in the ClaimCenter Integration Guide, which is in the separate ClaimCenter documentation set

To track catastrophes in ClaimCenter, ClaimCenter searches PolicyCenter for policy locations in a geographic area. Each policy location found includes address, policy number, the insured, and total insured values for risks associated with the location. Policy locations near catastrophes might be eligible for reinsurance.

See also

• “Catastrophe dashboard” in the ClaimCenter Application Guide, which is in the separate ClaimCenter documentation set

When there is an unusually large loss on a policy, ClaimCenter can notify PolicyCenter. The rules for notification are configurable by line of business. PolicyCenter can use this information to trigger automatic underwriting rules that determine whether to renew the policy. You can apply consistent automated underwriting rules to evaluate loss, rather than waste time for underwriters in common cases.

See also

• Policy system notifications
• Configure ClaimCenter to send large loss notification to PolicyCenter

In the PolicyCenter application, a user can search for claims by specifying a policy number or claim number. PolicyCenter sends the request to ClaimCenter, which performs the search and returns the information to PolicyCenter. A typical use of this feature is to view the claims that have been filed against a policy.

See also

• Claim search from PolicyCenter

If you use both ClaimCenter and PolicyCenter, you can keep business model data synchronized between the products. PolicyCenter includes the ClaimCenter Typelist Generator tool, which synchronizes your ClaimCenter line of business model with your PolicyCenter product model.

See also

• PolicyCenter Product Model import into ClaimCenter

There are screens in PolicyCenter that enable the user to open ClaimCenter in a separate browser window. In the new window, the user can directly view and edit claim information. The technical description is that a PolicyCenter exit point calls an entry point for the other Guidewire application.

See also

• PolicyCenter exit points to ClaimCenter and BillingCenter

There are screens in ClaimCenter that enable the user to open PolicyCenter or ContactManager in a separate browser window. In the new window, depending on the applications that is open, the user can directly view and edit policy information or contact information. The technical description is that a ClaimCenter exit point calls an entry point for the other Guidewire application.

See also

• “ClaimCenter exit points to the policy and contact management applications” in the ClaimCenter Integration Guide, which is in the separate ClaimCenter documentation set