Holding billing on midterm policy transaction charges
Holding billing means for PolicyCenter to send charges to the billing system but tell it to hold further billing pending an audit.
In the base configuration BillingCenter integration, PolicyCenter only holds billing a cancellation for which a final audit is either scheduled or in-progress.
PolicyCenter continues to send premium transactions to BillingCenter for jobs as they bind/complete. Any actual holding occurs in BillingCenter itself, and does not suppress other actions within PolicyCenter.
A billing hold releases in BillingCenter if any of the following happens:
- Audit is complete. In response to PolicyCenter integration, BillingCenter creates an audit billing instruction.
- The policy is reinstated by a reversal of a cancellation.
- The policy is canceled again as a flat cancellation, which is a cancellation from the beginning of the period and with a full refund. In this case, there is no final audit because the full refund is automatic.
- A PolicyCenter user waives the final audit. Premium reporting policies disallow waiving a final audit.
