Billing producers and producer codes

PolicyCenter sends messages about producers to the billing system in the following situations:

  • Whenever you create a new organization in PolicyCenter, PolicyCenter sends a message to the billing system to create an equivalent producer.
  • If you change a relevant property, PolicyCenter sends a message to the billing system to update the producer. In the base configuration, a PolicyCenter user can change only properties for which PolicyCenter is the system of record.
  • On system startup, PolicyCenter performs special handling of the single internal producer that corresponds to the insurer. PolicyCenter sends a message to the billing system first to determine if the billing system has the producer for the internal insurer organization. PolicyCenter calls the producerExists method on the billing system plugin. If the billing system does not have that producer, PolicyCenter calls the billing system plugin method createProducer to create the producer for the internal insurer organization.