Notifying a billing system of policy changes and premiums

PolicyCenter notifies your billing system of important changes to the policy itself and also changes that affect the premium. This affects the following policy transactions: submission, policy change, cancellation, reinstatement, renewal, rewrite, final audit, and premium report. PolicyCenter calculates premium transactions by charge type, charge group, and effective dates, and then sends them to the billing system.

If you use the PolicyCenter base configuration integration to BillingCenter, the plugin notifies BillingCenter. In response, BillingCenter creates billing instructions, which are represented by subtypes of the BillingInstruction entity. BillingCenter has billing instruction variations for different transaction types for new policies, new policy periods, cancellation, reinstatement, and so on. For policy jobs that accept up-front payments, the billing instruction includes information for linking the payments to a transaction.

Billing instructions are a BillingCenter concept embedded deeply in the BillingCenter data model. PolicyCenter does not directly have the concept of billing instructions. PolicyCenter notifies the billing system of policy transactions by using more generalized concepts that roughly correspond to PolicyCenter transaction types.

PolicyCenter also notifies the billing system for less common changes:

  • Midterm changes to period effective and expiration dates
  • Midterm change to producer of service