Delinquency plans in BillingCenter for multicurrency accounts

In the integration between BillingCenter and PolicyCenter, you define delinquency plans in BillingCenter.

BillingCenter delinquency plans define sequences of events to execute when a policy becomes past due. Delinquency plans can be applied to the past-due policy only or to all policies in the account.

A special case exists when all policies in the account are considered delinquent and the account supports multiple currencies. In this situation, the delinquency plan is applied only to the policies that use the same currency as the policy that initiated the delinquency. In other words, only policies contained in the initiating policy’s currency silo are considered to be delinquent. Other policies in the account that use a different currency (and are therefore in a different currency silo) are not considered delinquent. This behavior describes the operation of the BillingCenter base configuration. If you wish all policies in the multicurrency account to be considered delinquent, regardless of their currency, BillingCenter can be configured to support that behavior.

Similarly, when a delinquent account is reinstated, the base configuration reinstates only the policies that reside in the relevant currency silo. To reinstate all policies in the account, regardless of their currency, configuration can be written to support that behavior.