Configuring contingencies

PolicyCenter manages work associated with a creating or changing a policy through policy transactions. A policy transaction is completed when the policy is bound and issued, or when the policy transaction is withdrawn. However, the policy may still require additional work. You can use contingencies to manage this additional work and take actions, including policy change or cancellation transactions, if conditions are not met in a timely manner.

Through configuration, you can change the default behavior of contingencies. You can change the object model and the code that creates contingencies and associated documents, notes, and activities. You can modify the batch process that starts actions on contingencies.

Through configuration, you can add contingency actions that start job types other than policy change and cancellation. You can add short rate calculation and custom calculation methods in addition to flat and prorated.