View claims associated with a contact

Procedure

  1. While viewing a contact, click Claims to view the Contact File Claims screen.
    This screen displays claim information retrieved from a claim system. You can configure this screen to display information retrieved from a third-party claim system. If the integration with Guidewire ClaimCenter is enabled, this screen displays claims from ClaimCenter.

    To view this screen, you must have the View contact file claims permission. The code for this permission is contactclaims.

  2. Enter search criteria on this screen to search an external claim system for claims on all policy periods related to the current contact.
    PolicyCenter displays claims filed against policies on which the contact has a role. PolicyCenter displays a claim if you have sufficient permissions and producer code security.