Contact File Claims screen

On the Contact File Claims screen, the Claim Number column is a link to the claim system if:

  • The ClaimSystemURL parameter is specified in config.xml.
  • The claim is not archived.
  • The current user has the View claim system permission. The code for this permission is viewclaimsystem.
  • For restricted claims, the current user must also have the View restricted claim permission. The code for this permission is viewrestrictedclaim.

    The Policy Number, Product, and Insured columns come from the policy period associated with the PolicyCenter Claim object. The claim search plugin returns the Claim object. The remaining columns come from the Claim object and correspond to the LossDate, ClaimNumber, Status, and TotalIncurred fields.

This screen is identical to the Account File Claims screen with the following differences:

  • The list of policy numbers to search is based off the contact rather than the account.
  • The search results includes an Insured column but does not have a Policy Period column.
  • The Claim Details tab for the selected claim uses the same PCF file as Account File Claims screen but hides the Policy Number and Product fields.

If a policy appears on this screen, that PolicyPeriod has a PolicyContactRole that points to the Contact through the ContactDenorm field.

See also