Approve, request changes, or decline a rewrite

About this task

An underwriter may choose to approve, request changes, or decline (by withdrawing) a rewrite. A user first cancels a policy with the intent to rewrite it. Based on business rules, the user does not have the authority to complete the rewrite because it needs underwriting approval. PolicyCenter sends the rewrite to the underwriter, and alerts the underwriter by an activity.

Procedure

The underwriter reviews the rewrite and may choose to approve it or edit it then requote the policy.
  • The underwriter selects Approve Options on the rewrite toolbar.
  • The underwriter can also decline the rewrite by withdrawing the rewrite policy transaction.
PolicyCenter notifies the user of the underwriter’s action. The user can contact the policyholder and send the appropriate documentation.