Rewrite general steps

The following flow diagram shows the basic steps in a rewrite. These steps are for the base configuration of PolicyCenter. Your business requirements and even lines of business can alter the process. For example, the steps may differ slightly between personal and commercial lines and in how you access rewrite screens.



The steps are sequential:
  1. The insurer or insured wants to change an existing policy: The insurer may have misspelled the insured’s name (full term rewrite) or need to change the producer of record (mid-term rewrite).
  2. Cancel existing policy: The user locates the policy and cancels it. If the user knows that the policy will be rewritten, then they choose Policy rewritten (mid-term) or Policy rewritten or replaced (flat cancel) for the reason.
  3. Rewrite canceled policy: The user makes changes to the policy. The user can move the effective date to a later date, thus creating a lapse in coverage. The user can also change the expiration date.
  4. Generate a quote: The user generates a quote for the rewritten policy.
  5. Bind the policy: The user binds the newly rewritten policy.