Risk assessment with Spotlight
PolicyCenter offers integration with Guidewire Spotlight. This integration provides a way to exchange data between PolicyCenter and Spotlight. This integration allows PolicyCenter to display and utilize results from location-specific risk assessments evaluated in Spotlight, as well as the inclusion of a map of the location.
Risk assessment with Spotlight overview
In the base configuration, the commercial property line of business provides access to Spotlight and enables the risk assessment services. On the Location Information screen, Spotlight provides an embedded map for a commercial property location. From this screen, you can open Spotlight to the latitude and longitude. If latitude and longitude are not provided, Spotlight uses the address to locate the pin. In Spotlight, you can change the location by moving the pin. Spotlight returns location-specific risk evaluation results for all assessments included in the selected risk profile. The Policy Location screen displays this data in a table regardless of which specific assessments are configured for parsing.
Flood risk information is configured as an example of how to parse out specific assessment results from the data Spotlight returns. Flood risk is not automatically returned when Spotlight is enabled. For more information, see Configuring the Spotlight integration.
On the Risk Analysis screen, you can update risk evaluations.
Spotlight Integration Requires HTTPS
Communication with Guidewire Spotlight must be secured by serving PolicyCenter over HTTPS. Failure to do so may result in various browser warnings as well as potentially transmitting sensitive information over insecure channels. Therefore, implement HTTPS and disable HTTP on PolicyCenter servers.
For Spotlight services, in particular the interactive integration, to function properly and securely, the PolicyCenter application server must be run using HTTPS with a valid certificate.
Risk assessment user interface
In the base configuration, Spotlight interactive and risk assessment services are provided in the commercial property line of business.
For information on enabling Spotlight services, see Enabling Spotlight services.
Using the risk assessment Location Information screen
The right side of the Location Information screen displays data returned from Spotlight. This data includes the time of the last evaluation, latitude and longitude, risk profile data, assessment results, and an embedded map.
When you enter the Location Information screen, PolicyCenter determines whether the current location data differs from the data used to generate the existing location risk assessment, if one exists. If there is a difference, the screen displays a warning indicating that the current risk assessment may be out of date. This warning also appears on the Buildings and Locations screen for any location with a stale risk assessment.
Changing the pin in Spotlight updates Latitude and Longitude, and may impact the assessment results returned for an evaluation on the right of the Location Information screen in PolicyCenter. The policy location Address and other fields on the left of the screen are not affected by changes in Spotlight.
Clicking Update Map updates the map with the current latitude or longitude, or current address if those values do not exist. If you change the location address and wish the map to reflect that change, click Evaluate in Spotlight. In the Spotlight text box at the top left of the screen, replace the latitude and longitude with the new location address. You can adjust the pin location, then return to PolicyCenter.
Perform a risk assessment
Procedure
-
Click Evaluate in Spotlight to navigate
to Spotlight.
You can evaluate the risk in the Spotlight application.
- Move the latitude and longitude of the pin that represents the location, or replace the latitude and longitude with the new location address.
- Click Update Map to update the map with the location information.
- From the drop-down list, select a risk assessment profile.
-
Optionally, click Evaluate to view the new risk data
in Spotlight.
Spotlight returns new risk data whether or not you click Evaluate.
- Click PolicyCenter to return to PolicyCenter.
- Select to save the selected risk profile, latitude and longitude, and new risk assessment in PolicyCenter.
-
Click OK to update the risk assessment
data.
Beneath the map, the screen displays fields related to the last Spotlight evaluation, latitude and longitude, and assessment results.
- In Risk Profile, click Show to view complete risk assessment data returned for the specified risk profile.
Update risk evaluations
The Update Risk Evaluations button appears on the Risk Analysis screen of a Commercial Policy policy transaction. Updating risk evaluations creates activities for both success and failure.
The button is visible only on unbound jobs and only if Spotlight is enabled for multiple location risk assessment. It is available only when the policy is writable. The button becomes unavailable when pressed and is unavailable when the policy period has a pending request. Additionally, the screen displays an alert when the policy period has a pending request. When the risk assessment completes, you must navigate to another screen to refresh the Update Risk Evaluations button and alert.