Synchronizing and revisioning location information

You define on a field by field basis whether to revision basic or account level information. All information at the policy level is revisioned.

While a policy transaction is open, PolicyCenter synchronizes most information in the account location with the policy location. At any time, changes can be made to an account location from the user interface of the application. If the change is made to one of the synchronized fields, then that location in any unbound policies synchronizes with the new value.

In the default configuration, PolicyCenter revisions most of the location information. Because most location information is part of the policy contract, PolicyCenter must store that information about the location exactly as it was at the time that the policy was bound. Revisioning of locations is similar to revisioning of other information on the policy. For example, the address was entered as 122 Main, Apt D when the submission was bound. The insured calls in to report a small mistake in the address, and the address on the account is updated to 122 Main Street, Suite D. The address on the bound policy remains unchanged. A larger mistake in the location might require a policy change which reissues the documents. When you do a policy change, the location information is synchronized from the account.

Some of the location information is not part of the policy contract and does not need to be revisioned. In the default configuration, the location name, location number, and phone number are not revisioned. For example, the phone number for a location three years ago is not important, but you need to know what it is now. The account and policy always displays the most current phone number.