Specifying policy holds

When adding a policy hold in PolicyCenter, you can specify the following:

The type of hold – You can choose underwriting or regulatory.
The line of business that the policy covers.
The policy transaction – You can place policy holds on the following policy transaction types:
- Issuance
- Policy change
- Reinstatement
- Renewal
- Rewrite
- Rewrite new account
- Submission
The written or reference date that the policy hold starts and ends. You must enter the start date, but the end date is optional. To end a policy hold with no end date, simply edit the policy hold and specify an end date.
For underwriting holds, you can specify either written date or effective date. For regulatory holds, you can only specify reference date.
The coverages that trigger a policy hold.
The regions that the policy hold affects. The policy hold can affect a policy if the policy has a location in the region. If you do not specify any regions, then PolicyCenter does not look at the policy locations.
A policy may cover several locations. If one of the locations is in a region where a natural disaster is happening, then the policy hold may block policy transactions that are being performed on the policy.

In the default configuration, PolicyCenter checks to see if a policy hold applies at:

Quote
Bind
Issue

If a policy hold applies, then PolicyCenter creates an underwriting issue which blocks progress of the policy transaction. For underwriting holds, the policy transaction blocks on bind or issue. PolicyCenter displays a warning on quote. For regulatory holds, the policy transaction blocks on quote.

When the policy hold no longer applies, the policy hold underwriting issue becomes an orphan on the policy transaction. PolicyCenter removes the orphaned underwriting issue from the policy transaction. If PolicyCenter removes a policy hold from an automated renewal, PolicyCenter returns the renewal to automated processing.