Activate a Cyence Analytics solution

Your Cyence Analytics license provides for the activation of a single offering in a single Cyence Analytics category as an embedded analytics solution within Guidewire PolicyCenter.

About this task

Initially, the Analytics Manager screen is empty of content. You must actively load an analytics solution into the workspace for the solution to become accessible for activation, enablement, and configuration.
Important: The initial values shown for an analytics solution are for demonstration purposes only. You must obtain valid production values from Guidewire services to activate a fully functioning Cyence Analytics solution. Each solution that you license requires different activation information.

Procedure

  1. Navigate to the following location in Guidewire PolicyCenter:
    • Administration > Analytics Manager
  2. Select More in the Analytics Manager screen.
  3. Select Import Cyence.
  4. Select a category to see the available offerings for that category.
  5. Select the Cyence Analytics solution that you want to activate.
    The Analytics Manager screen displays a table row for the analytics solution that you selected.
  6. In the summary table, select the solution name to open the Solutions Details screen for that solution.
  7. Select Edit.
  8. Set Enabled to Yes.
    You must enable a solution before its specific content can show in the PolicyCenter screens and tabs.
  9. In the Analytics Manager screen, review the following tabs and update as necessary:
    Appearance Set the Yes/No value for each individual item on the tab. A value of Yes enables that content to show in the relevant PolicyCenter screen.
    Credentials

    Cyber Risk

    In the upper part of the Credentials tab, enter the following information:
    • Values provided by Guidewire
      • URL
      • Version
      • Basic Authentication
      • Client ID
      • Client Secret
    • Values provided by your company
      • Username
      • Password

    To populate the lower part of the Credentials tab, click Validate after you enter the above information. If the validation was successful, PolicyCenter inserts values for Access Token and Expiration Date automatically. The access token value is valid for 30 minutes only. The expiration date value shows the time at which the token expires.

    All other Cyence analytics solutions

    Enter the Guidewire-provided URL and authentication token, along with the required username and password. After entering this information, click Validate. If the validation was successful, PolicyCenter populates the Access Token and Expiration Date values, along with the Refresh Token value. The refresh token is valid for one full year from the date of generation.
    Risk Categories Modify the following items to meet your business needs:
    • Risk Category descriptions
    • Rating Band values - Guidewire provides for a numeric risk value from a lower band value of 0 to an upper band value of 400.
    • Pricing Factor - Customize these values to provide automated pricing adjustments.
    • Action - PolicyCenter uses the value of the Action text to show in the analytics screens as the recommended action to take for this submission based on the calculated risk category.

    It is also possible to define new risk categories or remove existing risk categories.
    Applicability Select either All or Selected:
    • All means that the analytics solution is available in all Line of Business (LOB) product screens.
    • Selected allows you to selectively choose the LOB products to which the analytics solution applies.

      For example, suppose that you want to run analytics for personal auto policies only. In this case, you set the Selected radio button for Products. Then, to select a specific value, highlight the value and click > to move your selection from the left-hand column to the right-hand column.
    Portfolio Management The tab presents read-only information on the available portfolios, including when a portfolio was created or last modified, and how many companies or active policies use that portfolio. This tab is available only if the selected solution is Cyber Risk.
    Submissions The tab presents read-only information on the submissions processed by this particular analytics solution.
  10. Save your work after you complete your edits.

What to do next

To complete the activation process, you must provide Guidewire with a list of IP addresses that you want to be able to access the Guidewire Cyence server.