Updated ping utility

Guidewire has updated the ping utility, an unauthenticated web page that you can ping to access information about a PolicyCenter server. To access this web page, use the following URL:
  • http://server:port/pc/ping?v=2

In the URL, provide the server name (server) and port number (port) of the server that you want to ping.

The ping utility returns the following types of information, depending on various factors, including whether the server is a production server and whether the server start was successful.
Information returned Description
Planned shutdown status Shutdown status (for example, planned, ready) if the server is involved in a planned shutdown.
Server run level code ASCII decimal code; for example, 45, which represents the ‘(‘ character
Server run level name Server run level; for example, MULTIUSER.
Server run level ordinal QuickStart run level; for example, 5, which corresponds to the MULTIUSER run level.
Server ID Name of the server host.
Server up time Time, in seconds, for which the server has been operational.
Server start up exception Exception that caused the server to fail start up, if applicable. By default, the ping utility does not display this information on a production server.
Thread stack trace Stack trace of the thread performing the transition from one server run level to another. By default, the ping utility does not display this information on a production server.

See also