Using the PolicyCenter ping utility

Guidewire provides an unauthenticated web page that you can ping to access information about a PolicyCenter server. This is the second version of the ping utility, hence, v=2 in the URL.

To access this web page, use the following URL:
  • http://server:port/pc/ping?v=2

The ping utility returns the following types of information on the return HTML page, depending on various factors, including whether the server is a production server and whether the server start was successful.

Information type Result description
Planned shutdown status Shutdown status (for example, planned, ready) if the server is involved in a planned shutdown.
Server run level code ASCII decimal code. For example, 45, represents the ‘(‘ character.
Server run level name Server run level, for example, MULTIUSER.
Server run level ordinal QuickStart (Jetty) run level. For example, 5, corresponds to the MULTIUSER run level.
Server ID Name of the server host.
Server up time Time, in seconds, for which the server has been operational.
Server start up exception Exception that caused the server to fail start up, if applicable. By default, the ping utility does not display this information on a production server.
Thread stack trace Stack trace of the thread performing the transition from one server run level to another. By default, the ping utility does not display this information on a production server.

See also