Configuring cancellations

This topic describes how to configure cancellation jobs (cancellation policy transactions).

Note: In PolicyCenter, the user interface uses the term policy transaction to refer to submissions, policy changes, and other policy transactions. Policy transactions are implemented as jobs in the data model, and referred to as jobs in PCF files, Gosu classes, and other configuration files. Therefore, the configuration documentation refers to policy transactions as jobs.

Use Studio to access the necessary files and code to configure the cancellation process to your business needs.

The key configuration files include:

Gosu job process class: gw.job.CancellationProcess.gs.
Gosu enhancement file: CancellationEnhancement.gsx. This enhancement allows you to modify or add additional functions and properties to the cancellation job class. For more information, see Cancellation Gosu classes.
Workflow files: CompleteCancellationWF.1. This file describes the workflow for completing the asynchronous parts of cancellation. CancellationProcess.gs starts the workflow. Clicking Bind Options > Schedule Cancellation or Cancel Now on the Cancellation screen calls the code to start the workflow. For more information, see Complete cancellation workflow.
Page configuration files (PCF files) such as CancellationWizard.pcf. To view these PCF files, navigate in Studio to configuration > config > Page Configuration > pcf > job > cancellation.
Typelists such as CancellationSource or CalculationMethod. You can view this typelist by navigating in Studio to configuration > config > Metadata > Typelist.
System tables such as notification_configs.xml. You can view this table under System Tables in Product Designer.

Note: Since the cancellation process for any insurer can be configured based on business requirements, all discussions apply to the default application only.