Complete cancellation workflow

Note: PolicyCenter uses workflows primarily for automation and coordination of activities between PolicyCenter and external systems and for observing time periods and other automation.

In a cancellation, the job process involves automation and waiting. You wait for a period of time before the cancellation job completes and the policy is canceled. During this time period, the insured may remit payment and the cancellation may be rescinded. The CompleteCancellatonWF.1 workflow manages the processes that are not user driven.

Complete Cancellation Workflow Steps

The workflow begins when you select Bind Options > Schedule Cancellation or Cancel Now through the PolicyCenter user interface.

In the default application, selecting Schedule Cancellation or Cancel Now in the user interface calls the scheduleCancellation method in CancellationProcess.gs. After notices are successfully sent through sendNotices, the finishSendNotices method starts the workflow.