Configuring explanations in pre-renewal directions

In a pre-renewal direction, the user can select a direction to not renew the policy. The user can add explanations to non-renewal directions. These explanations are configured as non-renewal explanation patterns. In Studio, configuration > config > Import > gen contains configuration files related to non-renewal explanation patterns:

File

Description

nonRenewalExplanationPatterns.csv

Definitions for non-renewal explanation patterns.

importfiles.txt

In the default configuration, this file specifies that nonRenewalExplanationPatterns.csv is imported when PolicyCenter is starts.

See also