Activity ownership

How do you know if you have activities assigned to you? When you are assigned an activity, it appears in your My Activities desktop. Select an activity to view details and to take the appropriate action. Only you can edit that activity unless others, such as your supervisor, have permissions. Optionally, you can reassign an activity.

Activities are assigned to a user directly – for example, producers might assign activities to themselves. Activities are also assigned by role based on routing rules. Changes to any policy transaction or account does not affect the ownership of the activity.