Question sets
A question set is a collection of questions presented within PolicyCenter that gathers information about an applicant. You use the answers to these questions to evaluate the risk associated with a policy applicant. PolicyCenter has a number of predefined question set types. You can also add your own question set types.
Question set basics
You use question sets to assess applicants in various contexts. For example, you can use question sets to:
- Collect information about an insured. This type of information is not directly used to calculate premiums.
- Collect information to determine whether an applicant qualifies for a particular product.
- Collect information to help an underwriter evaluate risk.
Multiple questions are typically used to assess risk. Therefore, the answer to a single question often does not determine whether or not the applicant qualifies for a product. Instead, the answers to a series of questions typically determine eligibility. Multiple incorrect answers can be used to flag an applicant who is too high a risk for the current product. Because of a greater risk, other options must be selected. For example, you could qualify the applicant by selecting a different underwriting company, a different modifier value, or you could reject the applicant altogether.
The Qualification screen for Personal Auto displays questions that you can ask to qualify or reject a policy applicant.
PolicyCenter:
- Automatically renders a question set in a list view with an optional default answer specified in Product Designer.
- Stores logic to hide or display a question with the question itself.
- References a question set as a single element in its PCF page.