Policy search web service for claim system integration

A release of ClaimCenter that is compatible with your PolicyCenter release uses search criteria and the CCPolicySearchIntegration web service to retrieve policy summaries from PolicyCenter. Typically you do not need to call this web service directly. The base configuration of ClaimCenter calls this web service if you configure ClaimCenter to connect to PolicyCenter for policy search.

If you use a claim system other than ClaimCenter, your claim system can call this web service. However, this web service is written to support a data model very similar to the ClaimCenter model. If you use a claim system other than ClaimCenter, consider writing your own custom web services that directly address integration points between PolicyCenter and your specific claim system.

If ClaimCenter or another claim system needs to identify a policy by a policy number and an effective date, it can call the searchForPolicies method in this interface.

The searchForPolicies method takes a CCPCSearchCriteria object, which contains one or more search criteria such as the producer code (ProducerCode), the effective date (AsOfDate), or other policy attributes. The method returns an array of CCPolicySummary entities.

Be aware that the effective date parameter uses the time component of the date parameter. Either strip the time component to represent midnight (the beginning of the day) or set it to a specific time on that date.

For example, the following Java code calls out to PolicyCenter to search for policies.

// Create a new criteria object
CCPCSearchCriteria criteria = new CCPCSearchCriteria();
CCPolicySummary results[]

criteria.setPolicyNumber("54-456353");
Calendar cal = Calendar.getInstance();
cal.set( 2019, 8, 21 );
criteria.AsOfDate = calendar.Time;

results = myCCPolicySearchIntegrationAPI.searchForPolicies( criteria );

This array might contain zero items if there are no matches. It could also return more than one match if the request is ambiguous.

Given the returned list of policy summaries, the claim system user might select one of these to get and associated with a claim.