Create an email template file

Procedure

  1. In the Guidewire Studio Project window, expand configuration > config > resources.
  2. Select emailtemplates, right-click, then select one of the following items from the context menu:
    Template type Menu path Extension to add Note
    Text New > File .gosu Select Text from the list of file types to associate with the .gosu extension, if necessary.
    HTML New > HTML File .gosu.html Set the HTML version to use in the HTML File dialog.
    Studio opens an editable file with the given name in a new tab.
  3. Enter the text of the email message to send in the template.
    For example:
    Greetings:

  Please contact <%= activity.AssignedUser %> at <%= activity.AssignedUser.Contact.WorkPhone %> 
  in regards to <%= activity.Subject %>

  Thank you for your patience while we resolve this issue.

  Sincerely,