Integrating ClaimCenter with BillingCenter

The default implementation of InsuranceSuite provides no integration between BillingCenter and ClaimCenter because the policy information that ClaimCenter requires is all available from PolicyCenter.

For example, when an insured files a claim in ClaimCenter, PolicyCenter has accurate information about which policies are in force. BillingCenter has accurate payment activity on a policy. This payment information is available to PolicyCenter through the integration with BillingCenter. PolicyCenter business logic determines whether a policy is in effect if a premium payment is pending and takes into account duration of grace periods. So, ClaimCenter does not need to integrate with BillingCenter to determine if a policy was in force for the date the claim was made.