Service tier field on account

In PolicyCenter 8.0, the Account File Summary screen has a new Service Tier field. The user can set this field to Platinum, Gold, or Silver. The Account object has a new optional ServiceTier property. The typekey values for ServiceTier are configurable.

The integration between PolicyCenter and ClaimCenter maps the Account.ServiceTier value to a ClaimCenter Policy.CustomerServiceTier.

The integration between PolicyCenter and ClaimCenter maps the Account.ServiceTier value to a BillingCenter Account.ServiceTier.