Configure ClaimCenter to retrieve policy information

You can configure ClaimCenter to retrieve policy information from PolicyCenter. In ClaimCenter, you register a plugin implementation class that uses a PolicyCenter web service to retrieve policy information for a claim.

Before you begin

Ensure that the PolicyCenter application server is running.

About this task

Note: These instructions describe how to set up ClaimCenter 10 to integrate with either PolicyCenter 9 or PolicyCenter 10. If you are integrating ClaimCenter 10 with PolicyCenter 9, use the instructions in the PolicyCenter 9 documentation for the PolicyCenter side of the integration.

Procedure

  1. Open Guidewire Studio™ for ClaimCenter.
  2. Navigate in the Project window to configuration > config > Plugins > registry.
  3. Open IPolicySearchAdapter.gwp.
  4. Click Remove to remove the demonstration implementation, gw.plugin.policy.impl.PolicySearchPluginDemoImpl.
  5. Click Add and select Add Gosu Plugin.
  6. Enter one of the following for the Gosu Class field, depending on the version of PolicyCenter that you are integrating with ClaimCenter:
    • gw.plugin.pcintegration.pc1000.PolicySearchPCPlugin for PolicyCenter 10
    • gw.plugin.pcintegration.pc900.PolicySearchPCPlugin for PolicyCenter 9
  7. Navigate in the Project window to configuration > config > suite.
  8. Open suite-config.xml.
  9. Remove the comment markers <!-- and --> from the line for the PolicyCenter URL: 
    <!--
<product name="pc" url="http://localhost:8180/pc"/>
-->
  10. Update the PolicyCenter URL to match your server and port.
  11. Navigate in the Project window to configuration > config and open config.xml.
  12. Find configuration parameter PolicySystemURL.
  13. Set the value of this parameter to the PolicyCenter application URL.
    For example, add the following line to this file: 
    <param name="PolicySystemURL" value="http://localhost:8180/pc"/>
  14. Navigate in the Project window to configuration > gsrc and then to wsi.remote.gw.webservice.pc.
  15. Open one of the following web service files, depending on the version of PolicyCenter that you are integrating with ClaimCenter:
    • pc1000.wsc for PolicyCenter 10
    • pc900.wsc for PolicyCenter 9
    Guidewire defines the ${pc} variable for each of the defined web services in suite-config.xml.
  16. Select all the web services in Resources and click Fetch .
    You must refresh the web services, even if you have made no changes to them.
  17. Select the Settings tab and review the contents of the Configuration Provider class wsi.remote.gw.webservice.pc.PCConfigurationProvider.
    This class defines the user name and password that ClaimCenter uses to connect with PolicyCenter.
    Important: Guidewire strongly recommends that you change the user name and password from the defaults, su and gw, to new values.
  18. To test the integration, restart the ClaimCenter server.
  19. Open the New Claim wizard.
  20. Search for a Personal Auto or Workers' Compensation policy.

What to do next

Configuring ClaimCenter to convert PolicyCenter objects