Overview of database configuration for Guidewire applications

PolicyCenter 10.1.2 supports Oracle and SQL Server for production environments. See the Supported Software Components knowledge article for information about which specific database server versions Guidewire supports for PolicyCenter 10.1.2. Visit the Guidewire Community and search for knowledge article 1005, “Supported Software Components”.

Run the database server on hardware supported by the database server provider. Guidewire can provide assistance with hardware requirements for your production implementation. PolicyCenter depends heavily on back-end database performance, which in turn depends on storage performance. Optimize the performance of your database server.

For production systems, Guidewire recommends using a database server dedicated to PolicyCenter. Production environments must use a 64-bit operating system and 64-bit database engine on the database server.

PolicyCenter synchronizes with the database clock. The application server and database server must be in the same time zone and same physical location. The maximum time difference allowed between the application server and database server is 29 minutes. If you use database clustering, synchronize all nodes in the database cluster with each other.