Resolve rule import conflicts

About this task

To resolve rule version conflicts that occurs during a rule import process, perform the following sequence of steps.
Important: The user who is responsible for resolving rule conflicts, either in a production environment or non-production environment, must have the necessary rule edit permission.

Procedure

  1. Navigate to the following location in Guidewire PolicyCenter:

    Administration > Business Settings > Business Rules > Import/Export Status

  2. For each rule import that has a status other than Completed, click Complete Import.
    The Complete Import screen opens.
  3. Review each rule that shows an import conflict in the Complete Import screen. Do one of the following:
    1. Click the Existing Version or the Importing Version link to see the details for that rule version.
    2. Click the Compare link to open the Compare Rules screen in which you can view the two rule versions in a side-by-side table.
  4. (Optional) After reviewing the two rules in the Compare Rules screen, do one of the following:
    • Click Keep Existing Version to accept the existing rule on the import server with no change.
    • Click Replace with Importing Version to accept the import rule with no change.
    • Select an Edit option to open an editable view of either the existing or importing version of the rule.
    • Note: PolicyCenter disables the edit functionality if the existing rule version is in Draft mode.
  5. (Optional) Make your edits the Compare Rules screen, then click Save Edited Version.
    If you edit either of the rule versions in the Compare Rules screen, that version of the rule becomes the resolved version of the rule. Thereafter, you cannot ever use the importing or existing version of the rule to resolve the rule conflict.

    PolicyCenter reopens the Complete Import screen.

  6. In the Complete Import screen, select the resolution type by selecting a radio button in the Available Actions cell for the rule of interest. Your choices are:
    • Use the existing rule version.
    • Use the importing rule version.
    • Use the new, edited, version of the rule.
  7. Select the rule for update by selecting the check box to the left of the rule name.
  8. Save and apply your changes by clicking one of the following function buttons:

    Import Selected

    Enabled if you select one or more rules. It must be possible to import these rules.

    Discard Selected

    Enabled if you select one or more rules.

    Import All Remaining

    Enabled if there are no remaining unresolved conflicts. It must be possible to import these rules.

    Discard All Remaining

    Enabled if you select one or more rules.
  9. Repeat these steps as necessary to resolve all rule conflicts in the rule import operation.

What to do next

See also