Web service requests

Successful web service request

PolicyCenter logs the following information automatically whenever it receives an incoming web service request from another InsuranceSuite application:

Traceability ID
User number in database (user field)
User ID
User name
Requested URL ('name' in message)
IP of requesting client ('from' in message)
Time the request took ('elapsedTime' in message)

For the following example, the logger name is XML.Runtime and the marker is WebServiceOperation.

If you configure log4j2 to report JSON messages, a web service request generates a JSON log entry similar to the following log entry.

{"thread": "qtp1571798597-576", "level": "INFO", "loggerName": "XML.Runtime", 
      "marker": {"name": "WebServiceOperation"},
      "message": "WS operation processed 
      {name=\"{http://guidewire.com/ab/ws/gw/webservice/ab/ab5000/abcontactapi/ABContactAPI}searchContact\", 
      from=\"127.0.0.1\", user=\"ClientAppPC\", elapsedTimeMs=430, error=null}", "endOfBatch": false,
      "loggerFqcn": "org.apache.logging.slf4j.Log4jLogger", "contextMap": {"traceabilityID": 
      "924e14f5-d3fb-4ef3-bb32-83dc781b12bc", "user": "114", "userID": "ClientAppPC", "userName": "ClientAppPC PC"}, 
      "threadId": 576, "threadPriority": 5}