Purging failed work items

Purge Failed Work Items batch processing deletes failed work items from all work queues. The process uses Gosu class PurgeFailedWorkItems to determine which work items to delete.

In the base configuration, PolicyCenter schedules the PurgeFailedWorkItems batch process to run on the first day of the month, at 1:00 a.m.

It is possible to launch Purge Failed Work Items batch processing from within PolicyCenter, or, directly from a command prompt.

PolicyCenter

Navigate to the Server Tools Batch Process Info screen and run the Purge Failed Work Items batch process.

Command prompt

Launch the Purge Workflows batch process from the PolicyCenter/admin/bin directory with the following command:

  maintenance_tools -password password -startprocess PurgeFailedWorkItems

The PolicyCenter administration command prompt tools all require that you enter the password of an administrative user for the tool to work. The use of a user name is optional.

See also