Server maintenance mode

Periodically, you need to perform maintenance on PolicyCenter, importing new security roles, for example. To prevent users from logging into PolicyCenter during these activities, place PolicyCenter into the maintenance run level.

The maintenance run level effectively disables the PolicyCenter web interface if the server is in production mode. PolicyCenter stops allowing new user connections and halts existing user sessions to production mode instances while running at the maintenance run level.

PolicyCenter still allows connections made through APIs or command prompt tools for any daemons with a minimum run level equal or lower than NODAEMONS. Restricting the run level permits integration processes to proceed without interference from non-administrator users.

Place the server in maintenance mode

Procedure

  1. Open a command prompt and navigate to the following PolicyCenter installation directory:
    • admin/bin
  2. Run the following command:
    • system_tools -password password -user user -maintenance

    You must supply the user name (user) and password (password) for a user with administrative privileges on the PolicyCenter server.